TIKS Technical Writing Service Based in Houston
 

Technical Authoring starts with research. A lot of research. We gather information from all available sources so that we understand your products and services inside out. Only then can we work out the best way to help users understand.
Our research includes:

  • Full onsite induction to your products and services

  • Working copy of your product for us to learn from directly

  • Copies of any existing technical materials

  • Ongoing discussions with a designated Subject Matter Expert (SME) from your staff

  • Profiling target user audience and level of expertise